About Kong Casino
A UKGC-licensed casino operated by Jumpman Gaming Limited. Here is who runs the brand, how it is regulated, and where to verify the facts.
What You'll Find Here
This page is a transparent profile of the company, the licences and the regulatory bodies that stand behind Kong Casino. It is written for UK players who want to know exactly who they are giving their personal data and money to before they register, rather than relying on marketing copy or third-party reviews that copy each other.
You will find the operator's legal name, country of incorporation, registered office and UKGC account number, alongside the Alderney technical oversight and the responsible-gambling partners (GamStop, GamCare, BeGambleAware, IBAS) that every UK-licensed casino must work with. Each item is presented in a side-by-side table so you can scan rather than read prose.
The page also explains the practical implications of Kong Casino sitting inside the wider Jumpman Gaming network: shared platform, shared KYC flow and a single GamStop self-exclusion that covers every Jumpman brand at once. That context matters when deciding whether to register a second account elsewhere or whether a UKGC enforcement action might affect your money.
Use the table of contents above to jump to any section. Every figure on this page is sourced from the casino's own About and Terms pages, the UKGC public register and Companies House — the source links are listed in the Sources section so you can verify the facts yourself before you sign up.
About Kong Casino
Kong Casino is a UK-facing online casino operated by Jumpman Gaming Limited, a long-running British operator that runs a large network of branded slot and bingo sites under a single platform. The brand is licensed by the UK Gambling Commission (UKGC) under account #39175 and is also covered by the Alderney Gambling Control Commission (AGCC) for technical and operational oversight, which means UK players benefit from the full UKGC consumer protection framework.
On this page we lay out the verifiable facts about who runs Kong Casino, where its licences sit, which compliance schemes it participates in, and how to contact support. All numbers and partners listed below are sourced from the brand's own About / Terms pages, the UKGC public register and Companies House. We do not invent figures, and we link the relevant sources at the bottom of the page so you can cross-check anything you wish to verify yourself.
Operator detail
The legal entity behind Kong Casino is Jumpman Gaming Limited. This is a UK-incorporated company and the licence holder named on the casino's terms and conditions. Below is a side-by-side view of the operator's verifiable details.
| Operator detail | Value |
|---|---|
| Company name | Jumpman Gaming Limited |
| Country of incorporation | United Kingdom |
| Registered office (per brand T&Cs) | Marlborough House, Chiswick High Road, London, W4 4DG (per published Jumpman Gaming brand pages) |
| UKGC account / licence number | 39175 |
| Alderney licence (AGCC) | Held by Jumpman Gaming Limited under AGCC oversight |
| Public register entry | UKGC Public Register — search "Jumpman Gaming Limited" |
Brand facts
Kong Casino sits inside the wider Jumpman Gaming brand network, which is one of the largest UKGC-licensed white-label-style platforms in the country. That means it shares a backend, a games catalogue and a payments stack with dozens of sister brands, while keeping its own front-end, name and bonus structure.
| Brand fact | Value |
|---|---|
| Brand name | Kong Casino |
| Parent network | Jumpman Gaming brands (UKGC-licensed UK network) |
| Year launched | Not publicly disclosed by the operator (post-2015 launch under the Jumpman platform) |
| Target market | United Kingdom (UKGC-licensed) |
| Currency | GBP (£) |
| Game categories | Slots, jackpots, instant wins, live casino, bingo |
| Sister brands (selection) | Jumpman Gaming runs a large UK network of slot & bingo brands on a shared platform — see the sister brands section |
Compliance & memberships
UKGC licensing is the headline, but compliance at a UK casino is layered. Beyond the regulator itself, Kong Casino participates in the standard UK responsible gambling and self-exclusion ecosystem — GamStop, GamCare, BeGambleAware — and operates under Alderney technical oversight via Jumpman Gaming Limited.
| Compliance / membership body | Body | Purpose for Kong Casino players |
|---|---|---|
| UKGC | UK Gambling Commission | Primary regulator. Issues licence #39175 to Jumpman Gaming Limited and enforces UK consumer protection & AML rules. |
| AGCC | Alderney Gambling Control Commission | Technical / operational oversight of the Jumpman platform that hosts Kong Casino. |
| GamStop | National self-exclusion scheme | Mandatory for all UKGC operators. UK players can self-exclude across every UKGC site at once. |
| GamCare | Charity / support helpline | Free, confidential advice and counselling for problem gambling. Linked from Kong Casino's RG pages. |
| BeGambleAware | Awareness charity | Educational resources and treatment funding. Logo / link present in Kong Casino footer. |
| Jumpman Cares | Operator-level RG programme | Network-wide initiative covering deposit limits, reality checks, time-outs and safer gambling messaging. |
| IBAS | Independent Betting Adjudication Service | UKGC-recognised ADR body for unresolved disputes between players and operators. |
Contact channels
Customer support at Kong Casino runs through the standard Jumpman Gaming support stack. Live chat is the fastest route, email is best for anything that needs documentation (KYC queries, payment disputes), and the on-site help centre covers most account questions on its own.
| Contact channel | Method | Availability |
|---|---|---|
| Live chat | In-site widget after login | 24/7, typical first response under 2 minutes |
| Email support | [email protected] (per brand contact page) | Response typically within a few hours |
| Help centre / FAQ | On-site knowledge base | Always available, no login required |
| Complaints & ADR | IBAS (after operator complaints process) | UKGC-approved ADR route |
| Regulator | UK Gambling Commission | Public register & consumer guidance |
Sister brands on the Jumpman platform
Jumpman Gaming Limited operates a wide network of UKGC-licensed slot and bingo brands under a single licence. They share the same backend, KYC and payments — if you have used one Jumpman site, the experience at Kong Casino will feel familiar. Knowing this matters for two reasons: GamStop self-exclusion will cover all of them at once, and any UKGC enforcement action against the operator applies to the whole network.
Single UKGC licence
All Jumpman brands share licence #39175 — consistent UK consumer protection across the network.
Shared platform
Same lobby engine, same KYC flow and same payments stack as other Jumpman casinos and bingo sites.
GamStop coverage
A single GamStop self-exclusion covers Kong Casino and every other Jumpman Gaming brand simultaneously.
Kong Casino at a glance
Licence
UKGC #39175
Operator
Jumpman Gaming Ltd
Jurisdiction
UK + Alderney
RG partners
GamStop, GamCare
Sources used on this page
Every fact above can be verified independently. We cite the original sources rather than asking you to trust us:
- Kong Casino — About / brand pages: kongcasino.com/about
- UK Gambling Commission public register (search "Jumpman Gaming Limited"): gamblingcommission.gov.uk/public-register
- Companies House — Jumpman Gaming Limited filings: find-and-update.company-information.service.gov.uk
- Alderney Gambling Control Commission: gamblingcontrol.org
- GamStop: gamstop.co.uk · GamCare: gamcare.org.uk · BeGambleAware: begambleaware.org
- IBAS (ADR): ibas-uk.com
Frequently asked questions about Kong Casino
Who owns Kong Casino?
Kong Casino is owned and operated by Jumpman Gaming Limited, a UK-incorporated operator that holds UKGC account #39175 and runs a large network of UK-licensed slot and bingo brands on a shared platform.
Is Kong Casino licensed in the UK?
Yes. Kong Casino operates under UK Gambling Commission licence #39175, held by Jumpman Gaming Limited. You can verify this on the UKGC public register. The platform is also covered by Alderney Gambling Control Commission technical oversight.
Does GamStop apply to Kong Casino?
Yes. As a UKGC-licensed operator, Kong Casino is part of the GamStop national self-exclusion scheme. A single GamStop registration blocks Kong Casino and every other UKGC-licensed site — including all Jumpman Gaming sister brands — for the period you choose.
How do I file a complaint that the casino has not resolved?
First, raise the issue with Kong Casino support and follow their internal complaints procedure. If the dispute is not resolved within eight weeks, you can escalate to IBAS, the UKGC-approved ADR body. The UK Gambling Commission itself does not adjudicate individual disputes but monitors operator conduct.
Ready to start playing at Kong Casino?
UKGC-licensed, GamStop-covered and operated by Jumpman Gaming Limited. Join with full UK consumer protection in place.
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